Full Program View

Program by Day

Day 1

Day 2

Day 3

Day 4

Program by Track

Pre-Conference Workshops

FLOSS Manuals BookSprint

Keynote and Featured Presentations

Case Studies

Content Quality

Skills Development

Content Technologies

Modular Content

Software Demonstrations

Professional Development

Post-Conference Workshops

Activities

User Assistance

Program Titles

A Short Introduction to MadCap Flare

Adobe AIR and Adobe Captivate: Developing Web 2.0 Documentation

Adobe Technical Communication Suite in an XML Workflow

All-Around User Assistance: Delivering Layers of Information Efficiently

APIs and SDKs Workshop

Before You Touch the Tool: Techniques for Development of Structured Content

Building a Search Strategy

Building Content Models: Constructing with Content

Controlled Authoring Workshop: Learn How Standardizing Content Will Improve Quality and Reduce Content Creation and Translation Cost

Developing a Content Management Strategy

Digital Alchemy: Turning Unstructured Content To Gold (Or At Least Something Useful)

DITA, Coming to its Senses: Better Communication through Video

Firefox Book Sprint: From Zero to Book in Two Days (Day One)

Firefox Book Sprint: From Zero to Book in Two Days (Day Two)

Flatter, Leaner, Smarter: Open Standards and Your Future

Globalizing a CMS-based Website from the Ground Up: How to Design, Develop and Deploy a Website for an International Audience

In With Wiki, Out With Structure (Hint: It’s not what you think it means!)

Knowledge Archaeology: Raiders of the Lost Art

Learn How To Use a Wiki At Work

Making Content Intelligent

Managing the Move to Structured Content

Maximizing Use of Author-it

Metadata, Taxonomies, and Information Architecture: Putting the Pieces Together: Faceted Search is Really Navigation or is Guided Navigation Really Search?

Migrating to DITA and Component Content Management for Global Customers

Moving from Unstructured Documents to Structured XML: It's Easier Than You Have Been Told

Moving to Structured Content

Paths to Success: Networking and Contributing (It's All About Relationships)

Reimagining Writing: Freeing Writing Teams To Deliver More Effective Content

Structured Authoring and DITA

The Content Providers Crystal Ball: What Everybody Missed During the Digital Revolution

The Journey From FrameMaker to XML: A Story About Migration and a Rare Bird

The Sound of Music 2.0: The Making of a Rich M(use)ical Experience

The Structured Content Technology Landscape

Think Simple: A Fresh Perspective on User Assistance

Topic-based Authoring: Getting Your Feet Wet

Use of Structure and Metadata in Localization

Using a Balanced Scorecard to Measure the Value of Content

Using Help Authoring Tools to Create Test-Bed Content Management Systems

Using Options Efficiently in MadCap Flare: Setting Up a Flare Project

Using Shareware / Freeware Tools: Increase Your Productivity and Accuracy

What Gutenberg Can Teach Us about XML

Why Technical Writers Shouldn’t Be “Writers”

WordPress Workshop - The Fastest Way To a Community on the Internet: It's Free, It's Powerful and It May Be Too Good To Be True

Writing Modular Content: Making Content Behave

[Case Study] DITA Cost and Reuse Metrics

[Case Study] Information Quality Management at Cisco Provides Benefits Beyond Improved Quality

[Case Study] Moving from Silos to a Collective Farm: Developing Epson America's Hosted CMS with DocZone DITA

Program by Track

Currently viewing track: Blogs and Wikis

Blogs and wikis are web-based publishing tools that make it possible for anyone with a web browser and a connection to the internet to create, manage, and deliver content. These easy-to-use and inexpensive tools are making it possible for organizations of all sizes and shapes to leverage the power of web-publishing, user-generated content, and content syndication to improve their documentation and training efforts. Attend sessions in this track to learn how blogs and wikis can help us break down the silos that prevent collaboration and make it possible for us to deliver technical content in useful ways.