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Day 1

Day 2

Day 3

Day 4

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Activities

Blogs and Wikis

Collaboration

Component Content Management

Content Reuse

DITA, DITA, DITA

Keynote

Localization and Translation

Pre-Conference Workshops

Post-Conference Workshops

Software Demonstrations

Training

User Assistance

A-Z Program Titles

“Wiki Roundtripping? Structured Authoring? How Do They Co-Exist?”

24 Ways to Shut Down The Application and Other Apocryphal Stories

A Comparison of Three Visual Help Authoring Tools

Beyond Authoring: Rich XML Collaboration with Xpress Author for Microsoft Word

Beyond L10N and G11N—Communicating with Everybody: How To Create and Manage Content Assets for a Global Audience

Breathing Life into your Technical Documents using Adobe AIR and the Technical Communication Suite

Bringing the Video Revolution to Technical Communication

Changing the Rules of the Game for the Benefit of the User: A Kobayashi Maru Approach to Developing User-Centered Training Content

Content Management Successes: Separating Fact from Fantasy

DITA for Business Documents

DocBook vs. DITA: Will The Real Standard Please Stand Up?

Document Engineering in User Experience Design

Documentation Planning and Library Design in a Web 2.0 World

Extending the Value of Content in Enterprise Systems with Web Content Management

Extreme Content Makeover: Migrating Content to DITA

From Novice to Geek: Getting Started with WordPress

From Planning to Publishing: How Business Objects Migrated Documentation to DITA One Step at a Time

How an Author and Editor Used a Wiki to Write a Book

How Do You Grow Wiki Use?

Innovate, Collaborate, Create: Component Content Management Steps Onto the Web 2.0 Stage

Living Multiple Lives: The New Technical Communicator

MadCap Software: Cost Effective Content Reuse

Making XML Technology Accessible: Service Manual Application Built on DITA

Manage Your Messaging with Machine-Assisted Editing and Large Scale Sentence-level Reuse

Mapping the Entire Global Content Supply Chain: SDL Demonstration

Meet the Bloggers: Not Nearly as Disasterously Funny as the Movie

On the Road to Modular Training Content: A Case Study

Once Content is in XML. Now what?: Learn How Dynamic Publishing Can Help You Improve the Re-use and Value of XML Content

Putting Everything Back Together Again: Delivering Effective Information Products

See Dynamic Publishing in Action!: Author Content Once and Automatically Publish it to the Web and Print

Social Media 101: Now Everyone's a Technical Writer

Taking Our Information Assets to the Next Level: Kyocera Case Study

The Business of Experience: Beyond ROI

The In.vision DITA Enterprise Suite for Microsoft Word and SharePoint

The Many-Armed Starfish: Today and Tomorrow in Social Media

The Single Sourcing House: Building, Expanding, Maintaining, and Living in the Single Sourcing House

Understanding and Communicating the Financial Impact of XML and DITA

Understanding Component Content Management

Using Collaborative Tools for Virtual Team Management: Ensuring Productivity in a Web 2.0 World

Using DITA for Online Help

Using Task Modeler to Streamline DITA Content Development

Velocity Translation Portal: On-Demand Localization Marketplace for a Global Community

What Technical Communicators Need to Know about Flash

When Words Are Not Enough: Rich Media for Training and Documentation

Wikis Are Wonderful, or Are They? A Real World Story of Using Wikis For User Information

Writing Reusable Content to Support Content Models

XML in the Wilderness

[Workshop] Moving from Unstructured Documents to Structured XML: It's Easier Than You Have Been Told

[Workshop] Adobe Captivate: The Swiss Army Knife of Visual Help Authoring

[Workshop] An Overview of RoboHelp 7

[Workshop] Content Engineering: Workshop

[Workshop] DITA Authoring and Publishing with XMetaL

[Workshop] Introduction to XSL

[Workshop] Making DITA Work For Your Data

[Workshop] Simplified Technical English: How Standardization of Content Will Reduce Costs and Facilitate Quality Assurance

[Workshop] Single Sourcing with the Technical Communication Suite: Using FrameMaker to Manage Print and Help Authoring

[Workshop] The Business of Experience Workshop: Hands-On Methods to Increase Your Influence

[Workshop] Writing for Reuse: Learning How To Write Modular Content for Reuse

Program

Day 1 (May 6, 2008)
Pre-conference Workshops

[Workshop] Simplified Technical English: How Standardization of Content Will Reduce Costs and Facilitate Quality Assurance

Speaker: Berry Braster
Time: 1:30 PM - 5:00 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

[Workshop] An Overview of RoboHelp 7

Speaker: Neil Perlin
Time: 1:30 PM - 5:00 PM
Room: Ambleside
Experience level: All levels
Laptop computer required for this session

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[Workshop] Content Engineering: Workshop

Speaker: Joseph Gollner
Time: 1:30 PM - 5:00 PM
Room: Shaughnessy I Room
Experience level: All levels

| View | Upload your own

[Workshop] Single Sourcing with the Technical Communication Suite: Using FrameMaker to Manage Print and Help Authoring

Speaker: Matt Sullivan
Time: 1:30 PM - 5:00 PM
Room: Dundarave Room
Experience level: Intermediate

| View | Upload your own

Day 2 (May 7, 2008)

Bringing the Video Revolution to Technical Communication

Speaker: RJ Jacquez
Time: 8:00 AM - 8:45 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

XML in the Wilderness

Speaker: Joseph Gollner
Time: 8:45 AM - 9:30 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

Manage Your Messaging with Machine-Assisted Editing and Large Scale Sentence-level Reuse

Speaker: Kent Taylor
Time: 9:45 AM - 10:45 AM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Understanding Component Content Management

Speaker: Ann Rockley
Time: 9:45 AM - 10:45 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

Wikis Are Wonderful, or Are They? A Real World Story of Using Wikis For User Information

Speaker: Alan Porter
Time: 9:45 AM - 10:45 AM
Room: Shaughnessy II Room
Experience level: All levels

| View | Upload your own

From Novice to Geek: Getting Started with WordPress

Speaker: Tom Johnson
Time: 9:45 AM - 10:45 AM
Room: Dundarave Room
Experience level: All levels
Laptop computer required for this session

Innovate, Collaborate, Create: Component Content Management Steps Onto the Web 2.0 Stage

Speaker: Steve Davis & Mark Patla
Time: 9:45 AM - 10:45 AM
Room: Shaughnessy I Room
Experience level: All levels

How Do You Grow Wiki Use?

Speaker: Stewart Mader
Time: 11:30 AM - 12:30 PM
Room: Dundarave Room
Experience level: All levels
Laptop computer required for this session

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The Single Sourcing House: Building, Expanding, Maintaining, and Living in the Single Sourcing House

Speaker: Heidi Sandler
Time: 11:30 AM - 12:30 PM
Room: Shaughnessy II Room
Experience level: All levels

| View | Upload your own

A Comparison of Three Visual Help Authoring Tools

Speaker: Neil Perlin
Time: 11:30 AM - 12:30 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Making XML Technology Accessible: Service Manual Application Built on DITA

Speaker: Brendan Boyle
Time: 11:30 AM - 12:30 PM
Room: Shaughnessy I Room
Experience level: All levels

From Planning to Publishing: How Business Objects Migrated Documentation to DITA One Step at a Time

Speaker: Dave Holmes
Time: 11:30 AM - 12:30 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

Writing Reusable Content to Support Content Models

Speaker: Pamela Kostur
Time: 2:00 PM - 3:00 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

Putting Everything Back Together Again: Delivering Effective Information Products

Speaker: Joseph Gollner
Time: 2:00 PM - 3:00 PM
Room: Dundarave Room
Experience level: All levels

| View | Upload your own

“Wiki Roundtripping? Structured Authoring? How Do They Co-Exist?”

Speaker: Stewart Mader & Anne Gentle
Time: 2:00 PM - 3:00 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Using DITA for Online Help

Speaker: Alan Houser
Time: 2:00 PM - 3:00 PM
Room: Shaughnessy II Room
Experience level: All levels

MadCap Software: Cost Effective Content Reuse

Speaker: Mike Hamilton
Time: 2:00 PM - 3:00 PM
Room: Shaughnessy I Room
Experience level: All levels

Documentation Planning and Library Design in a Web 2.0 World

Speaker: Nicoletta Bleiel
Time: 3:30 PM - 5:00 PM
Room: Dundarave Room
Experience level: All levels

| View | Upload your own

Understanding and Communicating the Financial Impact of XML and DITA

Speaker: Jeff Deskins
Time: 3:30 PM - 5:00 PM
Room: Shaughnessy II Room
Experience level: All levels

| View | Upload your own

Meet the Bloggers: Not Nearly as Disasterously Funny as the Movie

Speaker: Anne Gentle & Darren Barefoot & Scott Nesbitt & Aaron Davis & Tom Johnson
Time: 3:30 PM - 5:00 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

Content Management Successes: Separating Fact from Fantasy

Speaker: Rahel Bailie
Time: 3:30 PM - 5:00 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Breathing Life into your Technical Documents using Adobe AIR and the Technical Communication Suite

Speaker: RJ Jacquez
Time: 3:30 PM - 5:00 PM
Room: Shaughnessy I Room
Experience level: All levels

Day 3 (May 8, 2008)

Once Content is in XML. Now what?: Learn How Dynamic Publishing Can Help You Improve the Re-use and Value of XML Content

Speaker: Joshua Duhl
Time: 8:30 AM - 9:00 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

Document Engineering in User Experience Design

Speaker: Robert Glushko
Time: 9:00 AM - 9:45 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

Social Media 101: Now Everyone's a Technical Writer

Speaker: Darren Barefoot
Time: 9:45 AM - 10:30 AM
Room: Pinnacle Ballroom 3
Experience level: All levels

Make Your Website Social Media Ready - Upload a doc

Read this doc on Scribd: Make Your Website Social Media Ready

Using Collaborative Tools for Virtual Team Management: Ensuring Productivity in a Web 2.0 World

Speaker: Sherry Michaels
Time: 10:45 AM - 11:45 AM
Room: Dundarave Room
Experience level: Advanced

DITA for Business Documents

Speaker: Ann Rockley & Michael Boses
Time: 10:45 AM - 11:45 AM
Room: Pinnacle Ballroom 3
Experience level: Intermediate

Changing the Rules of the Game for the Benefit of the User: A Kobayashi Maru Approach to Developing User-Centered Training Content

Speaker: Joe Sokohl
Time: 10:45 AM - 11:45 AM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Extending the Value of Content in Enterprise Systems with Web Content Management

Speaker: Eric Gott
Time: 10:45 AM - 11:45 AM
Room: Shaughnessy I Room
Experience level: All levels

| View | Upload your own

Beyond L10N and G11N—Communicating with Everybody: How To Create and Manage Content Assets for a Global Audience

Speaker: Maxwell Hoffmann
Time: 10:45 AM - 11:45 AM
Room: Shaughnessy II Room
Experience level: All levels

| View | Upload your own

How an Author and Editor Used a Wiki to Write a Book

Speaker: Stewart Mader
Time: 1:00 PM - 2:00 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

Taking Our Information Assets to the Next Level: Kyocera Case Study

Speaker: Ann Adams
Time: 1:00 PM - 2:00 PM
Room: Shaughnessy II Room
Experience level: Intermediate

| View | Upload your own

On the Road to Modular Training Content: A Case Study

Speaker: Linda Urban
Time: 1:00 PM - 2:00 PM
Room: Dundarave Room
Experience level: All levels

See Dynamic Publishing in Action!: Author Content Once and Automatically Publish it to the Web and Print

Speaker: Joshua Duhl
Time: 1:00 PM - 2:00 PM
Room: Shaughnessy I Room
Experience level: All levels

DocBook vs. DITA: Will The Real Standard Please Stand Up?

Speaker: Teresa Mulvihill
Time: 1:00 PM - 2:00 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

When Words Are Not Enough: Rich Media for Training and Documentation

Speaker: Todd O’Neill
Time: 2:00 PM - 3:00 PM
Room: Dundarave Room
Experience level: All levels

| View | Upload your own

Extreme Content Makeover: Migrating Content to DITA

Speaker: Joseph Gollner
Time: 2:00 PM - 3:00 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

The Many-Armed Starfish: Today and Tomorrow in Social Media

Speaker: Darren Barefoot
Time: 2:00 PM - 3:00 PM
Room: Point Grey Room
Experience level: All levels

The In.vision DITA Enterprise Suite for Microsoft Word and SharePoint

Speaker: Michael Boses
Time: 2:00 PM - 3:00 PM
Room: Shaughnessy I Room
Experience level: All levels

24 Ways to Shut Down The Application and Other Apocryphal Stories

Speaker: David Ashton
Time: 2:00 PM - 3:00 PM
Room: Shaughnessy II Room
Experience level: All levels

| View | Upload your own

Using Task Modeler to Streamline DITA Content Development

Speaker: Mark Wallis
Time: 3:30 PM - 4:30 PM
Room: Point Grey Room
Experience level: Intermediate

| View | Upload your own

What Technical Communicators Need to Know about Flash

Speaker: Sarah O’Keefe
Time: 3:30 PM - 4:30 PM
Room: Dundarave Room
Experience level: All levels

| View | Upload your own

Velocity Translation Portal: On-Demand Localization Marketplace for a Global Community

Speaker: Robert Pfremmer
Time: 3:30 PM - 4:30 PM
Room: Shaughnessy II Room
Experience level: All levels

Beyond Authoring: Rich XML Collaboration with Xpress Author for Microsoft Word

Speaker: Michael Boses
Time: 3:30 PM - 4:30 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

Mapping the Entire Global Content Supply Chain: SDL Demonstration

Speaker: David Ashton
Time: 3:30 PM - 4:30 PM
Room: Shaughnessy I Room
Experience level: All levels

Living Multiple Lives: The New Technical Communicator

Speaker: B. Noz Urbina
Time: 4:30 PM - 5:15 PM
Room: Pinnacle Ballroom 3
Experience level: All levels

| View | Upload your own

Day 4 (May 9, 2008)
Post-conference Workshops

[Workshop] Moving from Unstructured Documents to Structured XML: It's Easier Than You Have Been Told

Speaker: Thomas Aldous
Time: 8:30 AM - 12:00 PM
Room: Point Grey Room
Experience level: All levels

| View | Upload your own

[Workshop] The Business of Experience Workshop: Hands-On Methods to Increase Your Influence

Speaker: Jess McMullin
Time: 8:30 AM - 12:00 PM
Room: Shaughnessy I Room
Experience level: All levels

[Workshop] Introduction to XSL

Speaker: Sarah O’Keefe
Time: 8:30 AM - 5:00 PM
Room: Shaughnessy II Room
Experience level: All levels
Laptop computer required for this session

[Workshop] Making DITA Work For Your Data

Speaker: Alan Houser
Time: 8:30 AM - 12:00 PM
Room: Pinnacle Ballroom 1
Experience level: Advanced
Laptop computer required for this session

[Workshop] Writing for Reuse: Learning How To Write Modular Content for Reuse

Speaker: Pamela Kostur
Time: 1:30 PM - 5:00 PM
Room: Pinnacle Ballroom 1
Experience level: All levels

| View | Upload your own

[Workshop] Adobe Captivate: The Swiss Army Knife of Visual Help Authoring

Speaker: Neil Perlin
Time: 1:30 PM - 5:00 PM
Room: Shaughnessy I Room
Experience level: All levels
Laptop computer required for this session

| View | Upload your own

[Workshop] DITA Authoring and Publishing with XMetaL

Speaker: Alan Houser
Time: 1:30 PM - 5:00 PM
Room: Point Grey Room
Experience level: Intermediate
Laptop computer required for this session