Vancouver BC May 6 - 9, 2008DocTrain WEST 2008

Presenters

Joe Sokohl, Keane, Inc.

Presentation: Changing the Rules of the Game for the Benefit of the User: A Kobayashi Maru Approach to Developing User-Centered Training Content

Joe Sokohl has more than 15 years of experience in user experience-related fields. He has concentrated on crafting excellent user experiences, using information architecture, interaction design, writing, and user research. At Keane, Joe acts as an advocate for user experience consulting: Information architecture, user research, interaction design, and usability evaluation along with visual design and web design. He manages the careers and education of 35 mostly offshore IAs, visual designers, technical writers, and web developers. Mentoring them in competency skills along with general business consulting practices combines with evangelizing best practices in UX among both internal and external clients.

Previously he held UX-oriented positions in Hamburg, Germany; Richmond, VA; Chicago, IL; and Durham, NC. He’s also been a soldier, a cook, a radio DJ, a road manager, a teacher, and a reporter once upon a time.