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Program Titles

A Comparison of Three Visual Help Authoring Tools

A Practical Guide to Capturing, Organizing, and Securing Your Documents

Authoring Assistance

Being Smart About Global vs. Local During Clinical Trials

Bringing User Experience to Medical Devices

Centralized Translation Processes

Changes to Labeling Requirements for Pharmaceutical and Medical Equipment Professionals

Collaboration Via Reuse

Content Technologies Market

Creating and Serving Relevant Content

Creativity or Confusion Factor?

Developing a Collaborative Team

Developing a Unified Enterprise Content Model

Drowning in a Sea of Information… What’s Your Rescue Plan?

Ensuring Information Quality

Globalization Issues with Medical Device Embedded Systems

Handling DITA Topics and Translation in a Regulated Industry

Health Information Portals

Healthcare and the Internet

How to Enforce Standards in Life Sciences Documentation

How to Maximize Content for a Global Audience

How To Select and Procure Content Technologies

Marketing in a Connected World

Migrating to Structured Authoring on Your Way To XML

Phase 2 - What’s Next for Life Sciences and Enterprise Content Management

Preparing Compliant eCTD Submissions

SPL Beyond CDER

Structured Content Beyond the Label

Structured Product Labeling Workshop

The Best Global Medical and Pharmaceutical Web Sites (and Why)

Transforming Technology Transfer and Recipe Management

Unlocking Handwritten Information from Medical Records

Web 2.0 and Healthcare

What’s New in Collaboration Tools

Writing Reusable Content for Different Audiences

XML-Based Collaboration with Office 2007

Your Global Audience is Already Here

[Case Study] Physician, Know Thy User

[Workshop] Adobe Captivate

[Workshop] Analyzing Your Deliverables

[Workshop] Content Modeling for Life Sciences Content

[Workshop] Creating High Quality Content that Communicates Across Language Barriers

[Workshop] Do you Know Adobe Acrobat?

[Workshop] Games To Explain Human Capability and Limitations

[Workshop] Learning DITA From Concept to Implementation

[Workshop] Product Life Cycles in the Life Sciences Industry

[Workshop] Simplified Technical English

[Workshop] Writing Reusable Content

Session Details

Health Information Portals: Case Studies

Speaker: Joseph Gollner
Time: 3:30 PM - 4:30 PM   Date: June 24
Track: Health and Hospital

Experience level: All levels

The experiences of two distinctly different communities to bring their healthcare information online will be explored in these case studies. In one case, the protagonist is a major institution responsible for setting healthcare standards and distributing funding for innovative public health programs. This institution set out to establish a web portal that would provide an integrated view of useful health information for the public. This particular undertaking immediately ran into a tangled web of issues ranging from jurisdictional sensitivities through to the technological challenges of aggregating, into some kind of useful and authoritative view, tens of millions of pages of health information.

In the second case, an independent agency in the pharmaceutical sector determined that it needed to modernize its venerable compendium of pharmaceutical products and to deliver, using the accumulated content and editorial wisdom, a new generation of intelligent drug look-up tools. In this effort, one of the immediate issues encountered was the fact that information suited to print published will not exist in a form suitable for driving intelligent online behavior.

In both of the cases, a number of key lessons emerged that should resonate with everyone interested in applying modern content technologies to the management, improvement and deliver of effective health information as a digitally accessed service. These case studies illustrate, graphically, the types of challenges that need to be addressed and the magnitude of the benefits that can be realized when these challenges are overcome.