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A Comparison of Three Visual Help Authoring Tools
A Practical Guide to Capturing, Organizing, and Securing Your Documents
Being Smart About Global vs. Local During Clinical Trials
Bringing User Experience to Medical Devices
Centralized Translation Processes
Changes to Labeling Requirements for Pharmaceutical and Medical Equipment Professionals
Creating and Serving Relevant Content
Creativity or Confusion Factor?
Developing a Collaborative Team
Developing a Unified Enterprise Content Model
Drowning in a Sea of Information Whats Your Rescue Plan?
Globalization Issues with Medical Device Embedded Systems
Handling DITA Topics and Translation in a Regulated Industry
How to Enforce Standards in Life Sciences Documentation
How to Maximize Content for a Global Audience
How To Select and Procure Content Technologies
Marketing in a Connected World
Migrating to Structured Authoring on Your Way To XML
Phase 2 - What’s Next for Life Sciences and Enterprise Content Management
Preparing Compliant eCTD Submissions
Structured Content Beyond the Label
Structured Product Labeling Workshop
The Best Global Medical and Pharmaceutical Web Sites (and Why)
Transforming Technology Transfer and Recipe Management
Unlocking Handwritten Information from Medical Records
What’s New in Collaboration Tools
Writing Reusable Content for Different Audiences
XML-Based Collaboration with Office 2007
Your Global Audience is Already Here
[Case Study] Physician, Know Thy User
[Workshop] Analyzing Your Deliverables
[Workshop] Content Modeling for Life Sciences Content
[Workshop] Creating High Quality Content that Communicates Across Language Barriers
[Workshop] Do you Know Adobe Acrobat?
[Workshop] Games To Explain Human Capability and Limitations
[Workshop] Learning DITA From Concept to Implementation
[Workshop] Product Life Cycles in the Life Sciences Industry
Session Details
Health Information Portals: Case Studies
Speaker: Joseph GollnerTime: 3:30 PM - 4:30 PM Date: June 24
Track: Health and Hospital
Experience level: All levels
The experiences of two distinctly different communities to bring their healthcare information online will be explored in these case studies. In one case, the protagonist is a major institution responsible for setting healthcare standards and distributing funding for innovative public health programs. This institution set out to establish a web portal that would provide an integrated view of useful health information for the public. This particular undertaking immediately ran into a tangled web of issues ranging from jurisdictional sensitivities through to the technological challenges of aggregating, into some kind of useful and authoritative view, tens of millions of pages of health information.
In the second case, an independent agency in the pharmaceutical sector determined that it needed to modernize its venerable compendium of pharmaceutical products and to deliver, using the accumulated content and editorial wisdom, a new generation of intelligent drug look-up tools. In this effort, one of the immediate issues encountered was the fact that information suited to print published will not exist in a form suitable for driving intelligent online behavior.
In both of the cases, a number of key lessons emerged that should resonate with everyone interested in applying modern content technologies to the management, improvement and deliver of effective health information as a digitally accessed service. These case studies illustrate, graphically, the types of challenges that need to be addressed and the magnitude of the benefits that can be realized when these challenges are overcome.


