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Program Titles

A Comparison of Three Visual Help Authoring Tools

A Practical Guide to Capturing, Organizing, and Securing Your Documents

Authoring Assistance: Friend or Foe?

Being Smart About Global vs. Local During Clinical Trials

Bringing User Experience to Medical Devices

Centralized Translation Processes: Overcoming Global Regulatory and Multilingual Content Challenges

Changes to Labeling Requirements for Pharmaceutical and Medical Equipment Professionals: Creating SLP-compliant Labels in Microsoft Word

Collaboration Via Reuse: Are We There Yet?

Content Technologies Market: Where It's Heading

Creating and Serving Relevant Content: Driving Response with Real Time Personalization

Creativity or Confusion Factor?: The Case for Sentence-level Reuse in Mission Critical Communication

Developing a Collaborative Team: Lessons Learned from GE Healthcare

Developing a Unified Enterprise Content Model

Drowning in a Sea of Information… What’s Your Rescue Plan?

Ensuring Information Quality: Leveraging Intelligent Automation

Globalization Issues with Medical Device Embedded Systems

Handling DITA Topics and Translation in a Regulated Industry

Health Information Portals: Case Studies

Healthcare and the Internet: How To Truly Understand and Influence the Customer Experience

How to Enforce Standards in Life Sciences Documentation

How to Maximize Content for a Global Audience: Best Practices for Translating, Localizing and Globalizing Content in Life Sciences

How To Select and Procure Content Technologies

Marketing in a Connected World: The New Rules of Marketing

Migrating to Structured Authoring on Your Way To XML

Phase 2 - What’s Next for Life Sciences and Enterprise Content Management

Preparing Compliant eCTD Submissions

SPL Beyond CDER: Lessons Learned from the Pharma Experience

Structured Content Beyond the Label

Structured Product Labeling Workshop

The Best Global Medical and Pharmaceutical Web Sites (and Why): A Healthy Approach to Web Globalization

Transforming Technology Transfer and Recipe Management: From Spreadsheets to Standardized Practices

Unlocking Handwritten Information from Medical Records

Web 2.0 and Healthcare

What’s New in Collaboration Tools

Writing Reusable Content for Different Audiences

XML-Based Collaboration with Office 2007: Benefits for Medical Writers

Your Global Audience is Already Here: How to Create Content that Communicates with non-English Speakers at Home and Abroad

[Case Study] Physician, Know Thy User: Using Personas to Target Content and Usability

[Workshop] Adobe Captivate: The Visual Swiss Army Knife

[Workshop] Analyzing Your Deliverables: Developing the Optimal Documentation Library

[Workshop] Content Modeling for Life Sciences Content

[Workshop] Creating High Quality Content that Communicates Across Language Barriers: Reducing Localization Costs By Focusing on Information Quality

[Workshop] Do you Know Adobe Acrobat?

[Workshop] Games To Explain Human Capability and Limitations: A Fun Learning Experience For Life Sciences, Medical and Technical Writers

[Workshop] Learning DITA From Concept to Implementation

[Workshop] Product Life Cycles in the Life Sciences Industry: FAQ for the Vendor Selection Process

[Workshop] Simplified Technical English: How Standardizing Content Saves Translation Cost and Time, Facilitates Quality Assurance

[Workshop] Writing Reusable Content

Program by Track

Currently viewing track: Software Demonstrations

Changes to Labeling Requirements for Pharmaceutical and Medical Equipment Professionals: Creating SLP-compliant Labels in Microsoft Word

Speaker: Richard Brandt
Time: 11:30 AM - 12:30 PM   Date: June 24
Track: Software Demonstrations

Experience level: All levels

A 15 month-old law extends the current XML prescription drug labeling requirements to OTC, medical device, and veterinary manufacturers. The FDA has not established a date for compliance yet, but it is a major topic of discussion with many observers expecting early2009 as a possible implementation date. The good news is that SPL no longer represents unknown territory. The experience of prescription drug companies to date has provided lessons-learned and sound tactical or strategic approaches to SPL.

In.vision is the leading provider of SPL authoring software, with a client list that includes major pharmaceutical companies and the FDA. This session is designed to provide both a survey of the SPL requirements, and a walk-through of the actual authoring experience of creating SPL compliant labels in Microsoft Word.


Creativity or Confusion Factor?: The Case for Sentence-level Reuse in Mission Critical Communication

Speaker: Kent Taylor
Time: 10:45 AM - 11:45 AM   Date: June 25
Track: Software Demonstrations

Experience level: All levels

Decades of research and development in Natural Language Processing and Automated Linguistic Analysis have resulted in real-world tools that enable reuse of approved phrases and sentences—without adding to writer or editor workload. Forward-thinking global companies in a variety of industries have discovered that this capability has far-reaching ramifications not just in terms of quality, but in terms of cost and time-to-global-market as well.

The Problem: How many ways can you say “the end date must be after the start date”? In one large, sophisticated software system, we found 51 variants of that simple statement in the UI messages that appeared on various screens. In the documentation for a complex mechanical system, we found an amazing 129 variants of an even simpler sentence: “turn the switch to the run position.” We’ve analyzed dozens of large document sets, translation memories, websites, and knowledgebases and found that in any given corpus, anywhere from 10% to 15% of the content is expressed an average of 3.5 different ways.

The Impact: So what—who cares? Variety is the spice of life, isn’’t it?  Maybe … but that spice can be quite expensive if you’re writing to a global audience.  In a corpus of a million sentences, if you consistently used a single, approved sentence instead of 3.5 variations on the theme, you could avoid translating 250,000 sentences. At an average cost of $2 per sentence. Per language. And, reduce your time-to-global-market by 10% to 15% or more while you’re at it.

Even if you’re not translating, there are substantial benefits to be had. Chances are your audience consists of a significant number of non-native speakers whose vocabularies and knowledge of English sentence construction isn’t as extensive as the average professional writer. Or, if your product goes to average American consumers—80% of whom read at a tenth grade level or less. Can you spell “litigation risk avoidance”?

The Solution: Natural Language Processing and Linguistic Analysis research and development has been in vogue practically since the introduction of the first computer.  The concept of having a machine analyze text like a human being has been appealing, but very difficult to achieve, and even more difficult to apply in a practical, real-world environment. But things started to change at the turn of the century in the NLP Lab at the German Research Institute for Artificial Intelligence (DFKI – Saarbrucken). A powerful Natural Language Processor was integrated with sophisticated Linguistic Analysis algorithms, and presented in a common word processing environment using a spellcheck-like User Interface. The system was spun off and productized in 2002, and further refined and enhanced over the past six years.

This session will describe and demonstrate how linguistic meaning-based matching enables effective phrase- and sentence-level reuse, including:

  • Terminology and phrase harvesting and validation
  • Reusable sentence harvesting (micro-clustering) and validation
  • The writer/editor user-experience
  • Auto-generated metrics and reporting

The session will conclude with examples of real-world applications and results, and an interactive question and answer free-for-all.


Sessions in this track

Changes to Labeling Requirements for Pharmaceutical and Medical Equipment Professionals: Creating SLP-compliant Labels in Microsoft Word

Creativity or Confusion Factor?: The Case for Sentence-level Reuse in Mission Critical Communication