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Choosing the English That’s Right for You

Comparing DITA Support in XMetaL and FrameMaker

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Lean Instructional Design for Today’s Competitive Environment

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Read, Write, Remix

Reuse and Conditionality in Author-it

Should You Call It A Wiki, Or A Collaborative Work Space?

Social Media in Organizational Communication

Success Factors for DITA Adoption with XMetaL

The Changing Face of TechComm and the Society for Technical Communication

The Right Tool for the Right Job for the Right Output for the Right Audience

The Shape of Information

The Truth about Content (and its Management)

Theory of Constraints and Project Management

Understanding Author-it Concepts

Using Adobe FrameMaker

[Case Study] EMC

[Case Study] How Suite It Is

Session Details

The Shape of Information

Speaker: Roy Jacobsen
Time: 2:00 PM - 3:00 PM   Date: October 31
Track: Modular Content
Experience level: All levels

All the written content we create must have some sort of structure. Whether it’s straightforward data like population or crop production statistics, or more semantically rich information such as a corporate handbook or a biography, selecting an appropriate framework increases the odds that people will find it useful. Structure also imposes limits on how information can be used and viewed.

This presentation describes the five basic information structures, and explores ways that we can combine multiple structures to make information useful in more ways, and to open up new viewpoints for seeing the information.

This session is appropriate for documentation project managers, editors, and technical writers.