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Adobe Technical Communication Suite - Integration

Agile Documentation Development

All-Around User Assistance

APIs and SDKs

Authoring and Publishing with XMetaL and DITA

Blogzilla: Why Blogs Are The Monster In The Business Closet

Building your Author-it Project

Challenges of Creating Documentation for Mobile Devices

Choosing the English That’s Right for You

Comparing DITA Support in XMetaL and FrameMaker

Content Convergence

Content Feedback Methods

Creating Quality Content with Open Source Tools

Creating Visual Training Using MadCap Mimic

Customizing HTML in Author-it

Do You See What I See?

Document Testing

Four Features That Matter When Choosing a HAT

Games to Explain Human Factors

Getting Up-to-Speed on Eclipse User Assistance

Lean Instructional Design for Today’s Competitive Environment

Leveraging the DITA Community

Localization Makes Strange Bedfellows

MadCap Flare - An Introduction to Topic Based Authoring

MadCap Flare - Content Control and Publishing Techniques

MadCap Flare - Controlling Document Look and Feel with CSS

Modular Content Projects

Navigating the Vendor Maze

Paths to Success

Practical Uses for DITA

Principles of Web Operations Management

Producing Quality Documentation In An Agile Development Environment

Proving DITA Success in a Small Shop Environment

Quality Documentation Through Collaboration

Reaching Untapped Markets in the US

Read, Write, Remix

Reuse and Conditionality in Author-it (Full Day)

Should You Call It A Wiki, Or A Collaborative Work Space?

Social Media in Organizational Communication

Sustainable XML for Publishing Applications

The Changing Face of TechComm and the Society for Technical Communication

The Next Generation Home Digital Experience

The Right Tool for the Right Job for the Right Output for the Right Audience

The Shape of Information

Theory of Constraints and Project Management

Understanding Author-it Concepts

Using Adobe FrameMaker

[Case Study] EMC

[Case Study] How Suite It Is

Session Details

Should You Call It A Wiki, Or A Collaborative Work Space?

Speaker: Stewart Mader
Time: 3:30 PM - 4:30 PM   Date: October 31
Track: Content Technologies
Experience level: All levels
Laptop computer required for this session

Your competitors are using wikis. Your customers are using wikis. So are others in your organization. You need to use wikis, too. It’s where your future is. And we’ll show you how.

We’ll explore:

• The business value of wikis
• How to make the case for using a wiki in your group or team
• How to encourage participation
• How to use examples of current wiki success to build excitement and drive adoption
• How do wikis change an organization’s culture for the better?
• How do wikis “fit” with other business tools like SharePoint, blogs, content management systems, and email?

Stewart Mader, author of Wikipatterns and the Grow Your Wiki blog, and a panel of wiki experts from companies like Bank of America and BearingPoint, will answer these and take questions directly from the audience.