DocTrain East 2008

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Pre-Conference Workshops

Keynote

Component Content Management

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Content Technologies

Localization & Translation

Marketing Communication

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Professional Development

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Training

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Program Titles

A Brighter Shade of TEAL

Adobe Technical Communication Suite - Integration

Agile Documentation Development

All-Around User Assistance

APIs and SDKs

Authoring and Publishing with XMetaL and DITA

Blogzilla: Why Blogs Are The Monster In The Business Closet

Building your Author-it Project

Challenges of Creating Documentation for Mobile Devices

Choosing the English That’s Right for You

Comparing DITA Support in XMetaL and FrameMaker

Content Convergence

Content Feedback Methods

Creating Quality Content with Open Source Tools

Creating Visual Training Using MadCap Mimic

Do You See What I See?

Document Testing

Four Features That Matter When Choosing a HAT

Games to Explain Human Factors

Getting Up-to-Speed on Eclipse User Assistance

Lean Instructional Design for Today’s Competitive Environment

Leveraging the DITA Community

Localization Makes Strange Bedfellows

MadCap Flare - An Introduction to Topic Based Authoring

MadCap Flare - Content Control and Publishing Techniques

MadCap Flare - Controlling Document Look and Feel with CSS

Modular Content Projects

Navigating the Vendor Maze

Paths to Success

Practical Uses for DITA

Principles of Web Operations Management

Producing Quality Documentation In An Agile Development Environment

Proving DITA Success in a Small Shop Environment

Quaility Documentation Through Collaboration

Reaching Untapped Markets in the US

Reuse and Conditionality in Author-it (Full Day)

Should You Call It A Wiki, Or A Collaborative Work Space?

Social Media in Organizational Communication

Sustainable XML for Publishing Applications

The Next Generation Home Digital Experience

The Right Tool for the Right Job for the Right Output for the Right Audience

The Shape of Information

Theory of Constraints and Project Management

Understanding Author-it Concepts

Using Adobe FrameMaker

[Case Study] EMC

[Case Study] How Suite It Is

Session Details

Games to Explain Human Factors: Come, Participate, Learn and Have Fun!!!

Speaker: Ronald Shapiro
Time: 8:30 AM - 12:00 PM   Date: October 29
Track: Pre-Conference Workshops

Experience level: All levels

If you were to better understand how you, your clients and customers process information would you produce better quality content? Would you be able to design, develop, test, and deploy better products? Would this increase sales or reduce service calls due to “user error? Would client satisfaction improve?  Why not find out.  Attend the Games to Explain Human Factors: Come, Participate, Learn and Have Fun!!! workshop at DocTrain 2008 in Burlington.

Using a Game Show format and at least 25 activities and games, this session illustrates how information developers and other professionals can optimize information design and other aspects of their solutions to capitalize on human strengths and compensate for human weaknesses.

We’ll first study the steps involved as people process information: sense, perceive, learn, store information in memory, retrieve information from memory, make decisions, respond, and interact in a social environment. We’ll emphasize learning about human strengths and weaknesses at each step along the way so that you will be able to better design to optimize utilization of these strengths and compensate for these weaknesses in the information and systems that you design, develop, test and deploy.

Next, we’ll discuss some tools of the trade: observation, task analysis, usability testing, and communication.  We’ll review what you can do right after the session. We’ll conclude our formal session with a comprehension check (final exam) that will be fun and will provide a chance to explain how you might use some of the principles learned during the session as well as catch up on a few details that you may have missed during the session.

Finally, we’ll award nice prizes to our winners.

As an added bonus, you’ll learn how to lead some educational (and fun) activities with your colleagues, family (including the elementary and high school kids), and friends when you return home.

This highly interactive session is an excellent way to begin your four day conference experience while learning, having fun, and possibly winning prizes.

While everyone’s experience with Games is slightly different, here is what several of our participants have said about the session:

  • A great way for people to learn without even trying.
  • Very good practical application and examples.
  • A lot of fun and very interesting.  I could apply this to life situations.
  • Examples proved that “a picture is worth a thousand words.” Made it easy to see points being made.
  • Content was great. Exercises illustrated points very well.
  • Thank you for your wonderful presentation. Your games and explanations made human factors very understandable. I cannot wait to share the information you presented with the staff at my facility!

Please come to Games to Explain Human Factors. If you participate, you will learn, have fun, and possibly develop ideas that will ultimately help you to advance your career!!!