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Program Titles
Adobe Technical Communication Suite - Integration
Agile Documentation Development
Authoring and Publishing with XMetaL and DITA
Blogzilla: Why Blogs Are The Monster In The Business Closet
Building your Author-it Project
Challenges of Creating Documentation for Mobile Devices
Choosing the English That’s Right for You
Comparing DITA Support in XMetaL and FrameMaker
Creating Quality Content with Open Source Tools
Creating Visual Training Using MadCap Mimic
Four Features That Matter When Choosing a HAT
Games to Explain Human Factors
Getting Up-to-Speed on Eclipse User Assistance
Lean Instructional Design for Today’s Competitive Environment
Localization Makes Strange Bedfellows
MadCap Flare - An Introduction to Topic Based Authoring
MadCap Flare - Content Control and Publishing Techniques
MadCap Flare - Controlling Document Look and Feel with CSS
Principles of Web Operations Management
Producing Quality Documentation In An Agile Development Environment
Proving DITA Success in a Small Shop Environment
Quaility Documentation Through Collaboration
Reaching Untapped Markets in the US
Reuse and Conditionality in Author-it (Full Day)
Should You Call It A Wiki, Or A Collaborative Work Space?
Social Media in Organizational Communication
Sustainable XML for Publishing Applications
The Next Generation Home Digital Experience
The Right Tool for the Right Job for the Right Output for the Right Audience
Theory of Constraints and Project Management
Session Details
Content Convergence: Trends in the Creation, Production, and Maintenance of Technical Content
Speaker: Rahel Anne BailieTime: 9:45 AM - 10:45 AM Date: October 30
Track: Professional Development
Experience level: Advanced
If you think content production is complex now, wait until it starts converging with content from other departments or groups. Or when users, dissatisfied with the quality of the documentation provided, start their own DIY documentation project—and it ranks higher in the Google rankings than your own support site.
If you’re being asked to use your content in more than one way, you might be at the stage where the “more” part includes methods or technologies you’re not really familiar with. Maybe content re-use means syndication or collaborative creation with other departments or divisions, or incorporating content from other sites or user-generated content. It could mean figuring how to build community or provide better support or get better feedback.
Maybe “more” means creating or incorporating help from the technical side, sharing the content in a knowledge base, putting it on the Web, maybe with automatic updates, and adopting XML, perhaps figuring out how the new DITA standard works for you in all of this.
No matter what your situation, you’re in the position where you’re supposed to figure out the XML stuff and the Web stuff and the quality stuff and the stuff around RSS feeds and copyright, how it all fits together, and why you need any of it, anyhow. After all, if you’ve even tried to coordinate content creation between departments, or track the effectiveness of email marketing campaigns, or just share content between a CMS and LMS, you’ll recognize how hard it is to find two systems that “play nice” together, let alone get an entire corporate strategy in place. It’s easy to get overwhelmed.
Where is your next content coming from? Are you thinking about your next content strategy? Call it content management meets Web 2.0, content convergence and integration, or simply staying ahead of the curve. Hear some of the trends taking the industry by storm.
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