DocTrain East 2008

Presenters

Jennifer Shankle, Ceridian

Presentation: Content Feedback Methods

Jennifer Shankle works as a KB Content Developer within Ceridian’s Information and Knowledge Management group. Jennifer has a master’s degree in Instructional Systems Technology from the University of Central Florida and an undergraduate degree in Secondary Science Education from Florida State University. She taught secondary Biology and Physics for four years before accepting a position with Arthur Andersen. Jennifer’s work experience includes creating training materials, release documentation, online help, marketing collateral, and knowledge base content.