DocTrain East 2008

Presenters

Char James-Tanny, JTF Associates, Inc.

Presentation: Four Features That Matter When Choosing a HAT & Customizing HTML in Author-it

Char James-Tanny is president of JTF Associates, Inc., and has more than twenty-five years of experience as a technical writer. She is well known in the Help community for her knowledge of online Help tools and concepts. Char’s original Help Authoring Tool (HAT) Comparison Matrix is now available as an interactive database. Char is an Author-it Certified Consultant, a 2008 Microsoft Help MVP, and the secretary of the Society for Technical Communication.