DocTrain East 2008

Presenters

Roy Jacobsen, Writing, Clear and Simple

Presentation: The Shape of Information & Document Testing: The Missing Step in Creating Effective Documents

Roy Jacobsen is a writer, editor, and speaker with more than 20 years of experience in a variety of fields, including 15 years as a technical writer and editor working in software development. He’ is the owner of Writing, Clear and Simple, which offers writing, editing, and writing coaching services. Jacobsen also is the sole technical writer for Protech Associates, Inc., where he’s responsible for the online and print documentation for their flagship product, as well several other projects. He’s passionate about creating documentation systems that users actually enjoy using, focused on their needs and built around their goals.

Roy also is a contributing editor for The Editorial Eye.