Brenda Huettner is an independent technical communication consultant who specializes in increasing her client’s awareness of the benefits of quality documentation. For the past 20 years or so, she’s worked as a writer, editor, trainer, and manager, for both software and hardware companies. She is a Fellow of the Society for Technical Communication, a Senior Member of IEEE and active in the IEEE Professional Communication Society, and belongs to the Usability Professionals Association. In addition to supporting the documentation needs of her clients, Brenda has published several books and articles, and presented half-day, full-day, and multi-day courses on writing, project management, usability, and career management. She also gives emergency preparedness and disaster recovery classes through the Red Cross, and is webmaster for a variety of nonprofit organizations.

Her most recent book is Captivate 3.0: The Definitive Guide available from Wordware Press.