Nicky Bleiel is a Senior Information Developer at ComponentOne. She has been a technical communicator for more than twelve years. Nicky started her career writing books and producing them in hardcopy format, but she has since embraced online help and user assistance, web design, single-sourcing, usability, e-learning, and knowledge management. She has experience writing for products in a variety of industries; including media sales, industrial automation, simulation, and pharmacy.

Nicky has delivered presentations at the Society for Technical Communication (STC) international, local, and regional levels, and has been pleased to share her experience with other STC leaders on Leadership Day at the annual conference. She has presented at other conferences and local meetings as well. Topics have included various tools and technologies, user assistance design, single sourcing, and wikis for knowledge management.

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Nicky Bleiel, ComponentOne